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Chester County Library System uses Vega Promote to connect with their community

 

Including one of the oldest libraries in Pennsylvania, the Chester County Library System (CCLS) serves their community with a very wide range of items to borrow and events to attend, including STEM workshops, music camp, language classes, 3D printing workshops and more.

To ensure their community stays informed of the latest at the library, CCLS adopted Vega Promote.

“With Vega Promote, it’s easy for our staff to inform our community about offerings, and to target our emails to those who would benefit most from what we’re sending,” says Theresa Retzner, CCLS Senior Operations Systems Administrator. 

Read more about Vega Promote at CCLS.

 
 
 
 
 
 
 

Library Testimonial: Creating a patron-focused library experience at the Allen County Public Library

 

“The thing that surprised me the most about Polaris and Vega was just the absolute responsiveness of the company in terms of their products,” said Kim Bolan, Chief Operating Officer for the Allen County Public Library in Fort Wayne, Indiana. “We’ve done some wonderful things in a very short period of time” she continues.

Watch this 2-minute video with Kim to learn more about how working with Innovative has exceeded her library’s expectations.




Watch The Video
 
 
 
 
 
 
 

Well-being for Library Workers Webinar Recap

 
Did you miss our recent Well-being for Library Workers Webinar? You can now register to watch the recording on demand!

This session features international library consultant and former ALA President Loida Garcia-Febo leading a discussion about wellness basics; factors that impact the wellness of library workers; understanding and identifying signs of stress, burnout, and anxiety; exercises to promote well-being and selfcare, and much more. The webinar shows you how to:
  • Conduct a wellness assessment especially for library workers
  • Learn basic self-care and mindfulness strategies that can be applied situationally
  • Create a “Wellness Toolbox for Librarians”
Watch the webinar on demand
 
 
 
 
 
 
 

Mid-Hudson Library System is First to Launch LX Starter for Consortia

 
The Mid-Hudson Library System in New York is the first library consortium to launch LX Starter for consortia during our beta testing, providing all member patrons with modern, engaging email notices.

LX Starter offers libraries a modern design experience for email notices that includes a selection of templates to appeal to different audiences. Included in subscriptions for all Sierra and Polaris libraries, LX Starter provides a full-service email notification tool that is integrated with the ILS, without the need to purchase additional third-party services.

Read more
 
 
 
 
 
 
 

Upcoming Webinar: Dr. Steve Albrecht on The Safe Library

 
Dr. Steve has 24 years of experience training thousands of library employees on how to handle challenging, entitled, eccentric, or even threatening patrons who may want to disrupt the library.

Steve Albrecht is the author of numerous books, including "Library Security: Better Communication, Safer Facilities" and "The Safe Library: Keeping Users, Staff, and Collections Secure."

This webinar provides the opportunity to learn safety and security measures, personal protection methods, and how to activate your “high-stress” customer service skills.

This webinar takes place Wednesday, August 7 at 1pm ET.

Register Today
 
 
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The Complete Vega LX Platform at a Glance

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Multiple modules, One library experience platform. All seamlessly connected to your ILS.

Discover — Create a user-friendly discovery experience, rolling all formats into a single display.
Innovative Mobile — Mobile access to Discover work-level rollups, showcases and enhanced content.
Promote — Send targeted communications to marketing contacts and segments.
Promote Web – Build a modern library website to promote your ever-evolving services.
Program — Create, approve, and manage library events and room bookings.
Interact — Provide two-way communication with patrons via chatbot or digital assistants.
Analyze — Uses key data to quantify your library’s value Learn More About Vega.
 
 
 
 

What People Are Saying

“LX Starter provides an opportunity to manage messaging in a modern and easy to use interface without exporting our patron’s private data. The platform management provides central oversight and each library the autonomy they need to manage their own notifications” says Laurie Shedrick, Assistant Director and Technology Operations Manager at Mid-Hudson Library System.

 
 

Webinars & Events

The Safe Library: Security, safety and service at the moments of truth
August 7 – 1pm ET | 12pm CT | 11am MT | 10am PT
Join Dr. Steve Albrecht for a discussion of keeping library staff and collections safe.
Register for The Safe Library: Security, Safety and Service at the Moments of Truth

Upcoming paid training

Managing Sierra Technical Services
August 27-28 - 12pm - 3pm ET | 11am - 2pm CT | 10am - 1pm MT | 9am - 12pm PT
This workshop is designed for the System Coordinator or Technical Services Supervisor who has responsibility for managing workflow and materials processing within the Sierra environment.

Polaris PowerPAC – Customizations
September 17 - 12pm – 3pm ET | 11am – 2pm CT | 10am – 1pm MT | 9am – 12pm PT
Learn the ways you can customize the Polaris PowerPAC.

Polaris Reports A- Z
September 18 – 19 - 12pm – 3pm ET | 11am – 2pm CT | 10am – 1pm MT | 9am – 12pm PT
Everything you need to know about Toolbar reports, SimplyReports, ExportExpress and the Microsoft Report Manager.

Holds Management in Leap
September 24 - 12pm – 4pm ET | 11am – 3pm CT | 10am – 2pm MT | 9am – 1pm PT
This workshop is designed for the patron services personnel. This interactive session will walk through all the features of holds in Leap.
 
 
 
 

Latest News 

Minuteman Library Networks selects Sierra for its shared ILS based on functionality and security
The Massachusetts library system, made up of 36 public libraries and 5 academic libraries, chooses to stay with the Sierra ILS after evaluating available integrated library systems on the market through a formal Request for Proposal (RFP) process.

Clarivate partners with OhioLINK and SearchOhion to create a new unified library experience
OhioLINK, Ohio’s academic library consortium, and SearchOhio, a consortium of Ohio public libraries, is partnering with Clarivate to develop a new library resource sharing consortial experience.

Vega Discover recent releases include accessibility, security, and user experience improvements
The latest Vega Discover updates include compatibility with Section 508 accessibility requirements, a Table of Contents in the Edition Info Popups, updated staff permissions for showcases and more.

 
 
Talk with our team.
 
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Innovative Interfaces, Inc., 789 E. Eisenhower Parkway, Ann Arbor, Michigan 48108
 
   
 
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