Whether this is your first IUG or your 15th, there will be a lot to do and a lot to learn! If you can’t go to IUG, follow us on social media or watch our News page for updates from the conference.
Get to know Yaniv Shmuel and Kat Cuff, IUG presenters
As usual, Innovative Vice President of Product Management Toni Minick will be presenting on the latest news on Innovative solutions during the IUG conference—and this year, she is joined by Yaniv Shmuel, Vice President, Software Engineering, and Kat Cuff, Director of Product Management.
Before joining Clarivate, Yaniv founded the companies Reveal Labs, At Event, and Iron Buzz, and held leadership positions at NICE, along with Innovative General Manager Yariv Kursh. On top of all that, Yaniv is an Ironman triathlete. As VP of Software Engineering, Yaniv ensures that the vision of the Product team is implemented in a way that offers smooth usability and security.
Before she joined the Product Management team at Innovative in 2022, Kat Cuff worked with our sister company Ex Libris as the Director of Provider Relations, where she tended relationships with content providers. As the Director of Product Management, Kat has been instrumental in nurturing the development of the Vega LX suite of solutions and relationships with our vendor partners.
Be sure to catch Toni, Yaniv and Kat during Monday’s session We've Come Full Circle at 2pm!
IUG and Innovative partner on a new product enhancement process
The IUG Member-Exclusive Enhancements Process, or MEEP, describes a process that the IUG and Innovative have agreed upon for ensuring that library-requested functionality is incorporated into to Innovative solutions in a timely manner.
Multiple modules, One library experience platform. All seamlessly connected to your ILS.
Discover — Create a user-friendly discovery experience, rolling all formats into a single display Innovative Mobile – Mobile access to Discover work-level rollups, showcases and enhanced content. Promote — Send targeted communications to marketing contacts and segments Promote Web — Build a modern library website to promote your ever-evolving services Program — Create, approve, and manage library events and room bookings Interact — Provide two-way communication with patrons via chatbot or digital assistants Analyze — Uses key data to quantify your library’s value
“Our vision for library experience is that any time a patron engages with the library, it should be personalized, accessible, and effortless.”
Kat Cuff, Director, Product Management at Innovative.
Additional Resources
Webinars & Events
IUG 2024 March 25 - 27 Connect with your peers at the Innovative Users Group annual conference at the Marriott at the Renaissance Center in Detroit, Michigan.
How to reach underserved and marginalized community members April 17 11am ET | 10am CT | 9am MT | 8am PT When you want to proactively reach underserved community members to tell them how you can help, where do you begin? Library marketing maven Kathy Dempsey will start with the basics of outreach communication, then show you how to apply those strategies to get your messages to those in need—especially those who don't have email or internet service.
