Innovative™, part of Clarivate™, is proud to share that the Surprise Public Library System in Arizona celebrated one year of successful activities and events with the Vega™ Program library event management tool. Library staff has expressed enthusiasm for the integration of Vega Program alongside other modules of the Innovative library marketing suite, including Vega™ Discover, and Vega™ Promote.
“We love pushing the limits of all three programs and have been thrilled with the results,” said Kelsey Lamphier, Director of Surprise Arts, Culture & Library Department.
The excitement is palpable, as Vega Program has already proven to be a tremendous asset. Since July 2023, when Surprise Public Library adopted the Vega Program events tool during its transition to a city-operated system, it has provided the community with 1,000+ offerings, attracting more than 28,000 attendees.
“Vega Program has been a tremendous asset for the Surprise Public Library System. Library staff find the software easy to use and it has improved both our process efficiency and our ability to market our programs,” Kelsey added.
“Our patrons enjoy the user-friendly interface to find all of our library programs,” she continued. “The ability to manage room reservations has been a major community benefit. Patrons love to quickly see the room availability and easily reserve space online.”
From popular initiatives like the Summer and Winter Reading programs to unique events such as Touch-a-Truck and the Halloween Tale Trail, the library is a hub for learning, entertainment, and connection. With activities ranging from adult crafts to child fort-making, Surprise Public Library System is committed to providing diverse opportunities for all ages.
With the consolidation of library branches, including Asante, Hollyhock, and Surprise Regional Library, the City of Surprise has embraced an opportunity to enhance its cultural offerings. The Arts, Culture & Library Department is now positioned to innovate and expand programs that cater to the diverse needs of Surprise residents.
A particularly significant advantage of Vega Program is its room reservation management feature. For many library patrons, the ability to quickly check room availability and easily reserve spaces online has been a game-changer. This functionality has allowed the library to serve the community better, providing seamless access to facilities for events, meetings, and other gatherings. The Surprise Public Library System has effectively transformed into a communal space where learning and social interactions flourish.
Vega Program, designed specifically by and for librarians, simplifies the complexities of event planning and room management. Its powerful administrative tools grant libraries comprehensive control over event management, attendee communications, and program marketing. By streamlining these processes, the library staff can dedicate more time to creating engaging programs that resonate with their audience.
The Surprise Public Library System stands as a testament to the power of community engagement through innovative programming. With the implementation of the Vega Program, the library network has not only enhanced its operational efficiency but has also enriched the experience for its patrons. As the library continues to evolve and expand its offerings, it remains committed to fostering a culture of learning, connection, and fun within the community.
Vega Program is available for libraries of all types. Request a demo or visit the Innovative website to learn more.