We at Innovative, part of Clarivate, are excited to welcome Allen County Public Library (ACPL) to the Polaris and Vega family!
Serving Fort Wayne, Indiana, and beyond, ACPL is home to 15 locations, including the renowned Genealogy Center, the largest public family research facility in the U.S. With over 4.1 million checkouts annually and a commitment to delivering seamless, user-friendly services, ACPL sought a modern, integrated library system to better serve its community.
After careful evaluation, ACPL selected Polaris ILS, Vega Discover Premium, and Innovative Mobile Worklists, ensuring a cohesive and engaging library experience for patrons and staff alike. By integrating these solutions, ACPL will benefit from:
- Seamless catalog discovery with Vega Discover, offering patrons an intuitive interface, enriched search results, and dynamic content recommendations.
- Streamlined staff workflows through Polaris ILS, providing robust automation, real-time data insights, and improved cataloging and circulation processes.
- Greater operational efficiency with Mobile Worklists, allowing staff to manage collections, track inventory, and handle shelving more effectively from mobile devices.
ACPL benefits from enhanced patron engagement through personalized recommendations, seamless online renewals, and a unified experience across web and mobile platforms. The system’s scalability ensures the library can adapt to future needs and emerging technologies, while reduced administrative workload allows staff to dedicate more time to serving patrons rather than managing system maintenance.
“One of our biggest goals when choosing a new ILS was meeting the evolving needs of our public and our staff. And that is exactly what Polaris has done,” said Kim, Bolan, Chief Operating Officer at Allen County Public Library.
“What I love about the Innovative team,” she elaborated, “is that they really seem to care, and they want us to succeed. They’re committed to getting things to work the way we need them to work specifically for our library and community.”
We are proud to partner with ACPL on this transformational journey and look forward to supporting their mission of lifelong learning and discovery.
Discover how ACPL is transforming its library experience with Polaris and Vega – read the full case study here.
To learn more about how Polaris and Vega can enhance your library’s services, you can visit our website.