Get a behind-the-scenes look at Clarivate’s hosting environment and the practices that keep Polaris and Sierra systems secure, stable, and highly available. This session provides an overview of our Clarivate data centers and hosting experience, with a focus on the safeguards and processes designed to protect your library’s operations.

Attendees will learn how Clarivate approaches system monitoring, backups, and restores, and how these best practices support reliability, performance, and rapid recovery when issues arise. We’ll also walk through the Clarivate System Status page, showing how to subscribe to real-time, data center–level updates so your team stays informed and prepared.

This webinar is ideal for library leaders and IT staff who want greater transparency into their hosted environment and a clearer understanding of how Clarivate supports continuity and peace of mind.

The Sierra product manager will provide a quick tour of the exciting new features recently released in Sierra 6.5 (November 2025). Sierra 6.5 is packed with enhancements that streamline staff workflows, boost productivity, and elevate the user experience.

The Sierra product manager will provide a quick tour of the exciting new features recently released in Sierra 6.4 (June 2025). Sierra 6.4 is packed with enhancements that streamline staff workflows, boost productivity, and elevate the user experience.

The Sierra product manager will provide a quick tour of the exciting new features recently released in Sierra 6.3 (Dec 2024). Highlights include the new Sierra Load Table editing platform, adding records to Lists (review files), navigating from Create Lists to Global Update and Rapid Update, clearing the JAR cache files for the SDA, improvements to the URL checker report, new SMS notifications for overdue, hold pickup and hold cancellations, and a new warning when patron records are currently open by another user.

This video is an overview of all the exciting new features in Sierra 6.1 (December 2023). Highlights include SAML login for Sierra staff users, reprinting bills, using item status change date in Create Lists, protecting Global Update command files from accidental overwrite, and exporting user permissions.

The Sierra product manager will provide a quick tour of the exciting new features recently released in Sierra 6.2 (June 2024). Highlights include batch cancelation of order records, placing holds on multiple volumes and multiple items of a bib, improvements to the management of macros, how to use the “Verify Heading” feature in item records, how to maintain location-based scopes using the Sierra client, and recent improvements in Sierra API.