Account Portal: A unified experience for patrons

 

At IUG 2025, Innovative, from Clarivate, unveiled an exciting new feature for Vega Discover called Account Portal, designed to streamline how patrons manage their library accounts. Whether you’re a parent overseeing checkouts for your children or a partner sharing materials, Account Portal makes library interactions easier, more intuitive, and more efficient.  With Vega Discover continuously evolving, libraries can offer patrons greater control, flexibility, and convenience, strengthening their role as a trusted community resource.  

Patrons can link accounts and seamlessly manage checkouts, holds, and renewals—all in one centralized dashboard. Parents or guardians gain the flexibility to oversee their child’s library activity, choosing from two levels of permissions: Adult and Minor, tailoring the experience appropriately. Additionally, quick login context switching allows users to move between linked accounts, eliminating the hassle of multiple logins. 

Developed by Innovative, from Clarivate, the updated interface enhances accessibility and consolidates key functions, ensuring a smooth and organized experience for every library user. No more juggling multiple logins or struggling to track borrowed materials—Vega Discover brings everything together in a modern, user-friendly portal that simplifies patron engagement. 

Account Portal also introduces exciting enhancements to further personalize patrons’ library experiences. Innovative, from Clarivate, has done extensive work on connecting other parts of Vega into this and tying everything together to enhance library workflows for everyone. Vega LX unifies and connects Discover, Program, Promote, and LX Starter into a single ecosystem with seamless single sign-on (SSO) access.  Patrons can toggle between linked accounts to browse bookmarked materials and view stacked cover displays in their saved searches. Plus, sharing discoveries on social media is now easier than ever with a built-in sharing option. 

For Discover Premium/Consortia libraries, parents/guardians can choose to link to a default catalog like a kids catalog, to protect what type of library resources minors can see. 

Previously mentioned features will be immediately available for beta customers, and Innovative team is working hard on additional features, such as: 

  • Patron Personalization using default search filters customized to your searching needs.  
  • Redesigned My Recommendations page, which showcases featured items from their For Later or other booklists. With linked accounts, users can seamlessly switch between profiles to view each person’s recommendations. In the future, this page will also feature Vega-generated recommendations for even more personalized discovery. 
  • Updated Bookmarks and Saved Searches pages. 
  • Updated Bills/Fines page.  
  • Integration with Vega Program Events and Bookings. 

Polaris customers can be the first to test out and provide feedback as development continues on Account Portal. Fill out this form to become an early adopter.