IUG 2026 brings together library professionals from around the world for a week of learning, collaboration, and practical insight. Alongside sessions and discussions, this year’s event offers several opportunities to connect, recharge, and engage directly with Clarivate teams.
Here are a few key moments to plan for during the conference.
Connect with experts at the Customer Support Center
Throughout IUG 2026, attendees can visit the on-site Customer Support Center, a dedicated space designed to bring Clarivate support expertise directly to the community.
The center offers the opportunity to:
- review open cases
- discuss current challenges
- get immediate, practical guidance from support specialists
Beyond case discussions, attendees can also learn how to:
- submit more effective support requests
- navigate knowledge bases and self-service tools
- use escalation and collaboration pathways more efficiently
These one-on-one conversations are designed to help resolve issues faster while improving long-term support outcomes. Whether you have a specific question or want to optimize how you work with support, the team will be available throughout the event.
Celebrating innovation: Clarivate Library Innovation Awards
IUG 2026 will also present the Clarivate Library Innovation Awards, recognizing libraries that are advancing services, improving access, and strengthening their communities.
This year’s finalists represent a wide range of initiatives, including:
- AI-assisted cataloguing and discovery enhancements
- scalable access to course materials
- expanded digital and community services
Winners will be announced live on stage during the conference, offering attendees a chance to see how their peers are approaching innovation in practice.
Connect informally at the Dessert Reception
On Monday, April 13 (8:00–10:00 PM), the Dessert Reception offers a relaxed setting to connect with peers.
With music, desserts, and an informal atmosphere, it’s an opportunity to continue conversation from the day, meet new colleagues and unwind after sessions
This year’s theme color is blue, adding a shared visual element to the evening.
Start your day with a Wednesday morning yoga session
For those looking to begin the day with focus and energy, a Hatha yoga session will take place on:
Wednesday, April 15
7:00–8:00 AM
Chicago Ballroom E–G
The session is designed to be accessible to all experience levels. It focuses on gentle movement and flexibility, breathwork, relaxation, and preparing mentally for a full day of sessions.
It’s a simple way to reset before a busy conference day.
Plan your time at IUG 2026
IUG 2026 is designed to support both professional development and meaningful connections. Whether you are looking for practical guidance, peer insights, or time to step back and recharge, the event offers multiple ways to engage.
Be sure to include these moments in your schedule to get the most out of your time at the conference.