Over the past year, Sierra has reached major milestones, solidifying its reputation as a trusted and powerful integrated library system.
Key Enhancements and Improved Library Operations
In 2024, we released Sierra 6.2 and Sierra 6.3. With input from our users, we’ve introduced batch cancelation of order records, placing holds on multiple volumes, and a new Scoping Rules function to simplify catalog management.
Building on this foundation, Sierra 6.3 introduced updated SMS integrations, a new Load Table editing platform, and additional user-requested features. Enhancements also included support for home pickup logic via API, improved tools for managing review files, and certified compatibility with RedHat and Oracle Linux 9.
These updates streamline library operations, introduce new staff permissions, and enhance security, showing our commitment to continuous improvement. Additionally, Innovative Phone Alerts for SMS allow libraries to send text notifications to patrons about overdue items, available holds, and canceled holds, improving communication and engagement.
To explore these updates in greater detail, join our upcoming webinar on Sierra 6.3
In addition, we launched a free, self-paced Sierra Load Profile Training on the Innovative Training and Learning Center. This online course includes more than eight hours of video content — but don’t worry, there’s a checklist to help you keep track of your progress. We know managing your Sierra system well is important to you and this is a great opportunity to improve your knowledge of the system and optimize data workflows.
Unlimited number of Sierra Web users
To expand Sierra Web access for more staff users, we’ve enhanced its scalability by setting up and load-balancing multiple instances.
So far, we’ve upgraded 15 customers to unlimited Sierra Web capacity, demonstrating our commitment to providing flexible, high-performance solutions that support libraries in maximizing productivity and user accessibility.
Libraries can now make full use of Sierra Web without restrictions, as there is no longer a limit on the number of users.
If you’d like to learn more, feel free to reach out to us.
Evolving Sierra: Roadmap Shaped by IUG and Idea Exchange
The Idea Exchange is a collaborative space where any and all Innovative customers can share feedback and ideas that inform the development of our solutions.
By visiting the Idea Exchange community page or submitting ideas directly through Innovative’s Idea Portal, users can comment on and upvote suggestions that matter most to their libraries.
Join us at the IUG conference in Denver from March 13–15!
Visit Clarivate’s booth to explore new features, connect with our team, and get insights into the product roadmap.
Strengthening Our Commitment to Sierra’s Growth
Additionally, we’ve increased our engineering and development resources for Sierra and have additional staff in our Denver office.
By doing this, we reaffirm our commitment to building upon this year’s successes and continuing our partnership with libraries worldwide in the years to come.
Dial-a-Story
Libraries can now enhance community engagement with Dial-a-Story, an easy-to-use service powered by Innovative Phone Alerts (IPA) that allows patrons to access library content by phone anytime, anywhere.
Dial-a-Story integrates seamlessly with IPA’s automated phone messaging, ensuring reliable and personalized access to library content.
Whether serving young readers, seniors, visually impaired, or homebound patrons, this feature provides a consistent and branded way for libraries to reach their communities. Library staff can easily upload, manage, and refresh content each month, keeping offerings engaging and up to date.
Celebrating our community
It’s exciting to see what our Sierra libraries have accomplished this year! From prestigious recognitions to major system upgrades, our community continues to innovate and enhance library services. Libraries across the country have embraced new technologies, improved discovery and management tools, and strengthened their systems with Sierra’s functionality and security.
Here are some of the inspiring stories from our library partners:
As we celebrate these accomplishments, we remain committed to delivering powerful and flexible solutions that empower libraries to serve their communities effectively.
To learn more about Sierra, you can visit the website.