Winners Announced in Sierra Crisis Management Challenge


Hello Innovative Users!

Pairwise has concluded for the Sierra Crisis Management challenge and we have winners!

Designed to focus specifically on policy and schedule changes brought on by safety concerns around the Coronoavirus pandemic, this challenge garnered 25 ideas and received 799 votes.

The Winners 


Submission:  Allow date ranges in Days Closed table

Inspired by: Idea submitted by Sam Cook

Proposed for: Sierra 5.4, 2021

Idea Description: “We should be able to add date ranges into the Days Closed table, in addition to the single dates and days of the week that we can already do.”“Here’s a prime example of the value of Idea Lab,” says Toni Minick, Vice President of Product Management.  “Our contributors are closest to what is important to the operation of a library, and they are in the best position to tell Innovative what we can do to save library staff a meaningful amount of time.”


Submission:  Batch update hold pickup dates

Inspired by: Idea submitted by Tracy Babiasz

Proposed for: Sierra 5.4, 2021

Idea Description: “Add a way to mass update the hold pickup date for a batch of holds, perhaps using rapid or global update.”Toni Minick adds, “We’ve considered this idea before, but it has become especially important as libraries deal with unexpected and extended library closures. We’re happy to be able to add this batch operation to Sierra to better deal with the unexpected.”


Submission:  Globally Purge Charges by AFTER date

Inspired by: Idea submitted by Tamarack Hockin

Proposed for: Sierra 5.4, 2021

Idea Description: “Globally Purge Charges currently only allows for fines incurred before a date. We would like to target and waive fines assessed after a given date.”“We are becoming more and more aware of what needs to be done to accommodate unanticipated changes in library operation, and being flexible with fines and batch updating are key parts of that process,” says Toni.

Remember, submissions live on in Idea Lab and our Always Open Space never closes. If you submitted an enhancement that is still important to you or you’ve just discovered a development opportunity, the Always Open space provides a place to post that idea for any Sierra product.

Visit the Innovative Idea Lab:


Thanks again to our wonderful Idea Lab Leadership team 

  • Jeremy Goldstein, Minuteman Library Network
  • Cecilia Smiley, Lee County Library System
  • Maisam Nouh, The Ferguson Library
  • Kathy Setter, IFLS Library System


And special thanks to your moderators and expert reviewers:

  • Beth Juhl
  • Cathy Lamoureaux
  • Sarah Frieldsmith
  • Susan Johns-Smith
  • Laura Lazaraton
  • Nicole Turzillo

What is Idea Lab? 

Idea Lab is the website hub for our customer-driven innovation process that informs Innovative product roadmaps. To participate, simply go to Idea Lab, and enter in your username and password. If you don’t have an account yet, it’s not too late – simply follow the instructions on the Idea Lab FAQ and join in!

Please spread the word to colleagues at your own institutions and beyond about joining Idea Lab. At Innovative, we are committed to user-driven innovation that will benefit all our library partners, and we look forward to the next Challenge with you.

We are Recruiting for Idea Lab

Don’t forget that the Idea Lab team is recruiting for the 2020-2022 term. So if you love the site and would like to contribute to it in a greater capacity, consider joining the team. If you would like to join the Idea Lab Team for 2020-2022, please complete the survey at:

The 2020-21 Enhancements co-coordinators will be reviewing applications and contacting team members in late May. Deadline to submit an application is June 5, 2020. Those selected for the team will be contacted shortly thereafter.