Tom Jacobson

After more than 40 years working with libraries, Tom is well-suited to advise all operations of our organization on the unique needs and opportunities for libraries and their patrons. His experience includes 25 years with Innovative, 2 years as a consultant for OCLC, and running his own consultancy, where he and his partners helped libraries operate and grow with a patron focus. He’s proficient in the best practices of ILS/LSP procurement, library workflows and operations, resource sharing and discovery technologies, and library market sizing and analysis. Tom holds a B.A. in International Relations from American University and an M.L.I.S. from the University of Maryland.