Working with Professional Services since 2008, Melissa Hilbert has deep experience leading implementations, launching new services, and reworking implementation processes to provide the best service possible. Melissa’s experience working as a librarian at the Harvard-Smithsonian Center for Astrophysics means she also knows first-hand what it’s like on the library side of projects, and uses this insight to exceed expectations in her role leading Professional Services.
Melissa Hilbert
VP, Professional Services
An experienced librarian and technology professional, Melissa Hilbert knows what it takes to provide excellence while providing services.
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