For many patrons, their phone is the easiest and most immediate way to stay connected throughout the day. They already rely on it for reminders, updates and everyday tasks, so important library account information should be just as easy to keep up with.
With Vega Mobile Account Notifications, libraries can bring timely account updates directly to patrons through the Vega Mobile app. Patrons receive notifications about important information, helping them stay on top of their library activity without having to remember to check their account.
Libraries can enable notifications for:
- Due date reminders to help patrons return or renew materials on time
- Overdue alerts when borrowed items need attention
- Hold pickup notifications when requested materials are ready
- Account expiration notices to help patrons avoid interruptions to their library access
For libraries, it creates another direct way to reach patrons with useful, relevant information at the moment it matters. For patrons, it means fewer missed updates and an easier way to manage their library account as part of their everyday mobile routine.
By bringing account notifications into Vega Mobile, libraries can make the app more than a place to discover and access library resources. It becomes an ongoing connection between the library and the patron, putting useful account information right where patrons already spend their time: on their phones.
Libraries also have control over how notifications are delivered. Choose a daily delivery time between 8 a.m. and 1 p.m. and customize notification wording to reflect the terminology your library uses, such as “hold” or “reservation.”
Account Notifications are included with Vega Mobile at no additional cost.
Ready to get started? Contact Customer Support to enable Account Notifications for your library.