Please join us as we welcome Ken Chad, globally-respected library advocate and sector expert, to discuss the challenges public libraries face in redefining their role in the community.

This webinar will cover how community engagement solutions can help libraries work strategically to define their role in the community. This includes how solutions can help provide services of interest to current and new patrons, as well as user experiences that meet contemporary expectations. As public libraries all over the world continue to innovate and adapt, this session will deliver insights on techniques and solutions for scaling up your library.

Ken’s remarks will expand on the themes covered in his May 2021 paper, “Community Engagement Solutions for Public Libraries.” Attendees will also have the opportunity to ask questions during the webinar.