Polaris ILS: empowering the modern public library

Streamlined Staff Workflows, Minimal Effort

Polaris is designed to help library staff work efficiently from day one.

An intuitive, web-based interface minimizes training time and simplifies everyday tasks across circulation, cataloging, acquisitions, and patron management.

Common workflows are streamlined with thoughtful design and bulk-processing capabilities that reduce repetitive steps and manual data entry.
This allows staff to manage high volumes of work – such as patron updates or record maintenance – quicker and with fewer errors.

By simplifying routine operations and reducing system friction, Polaris helps staff spend less time navigating software and more time supporting patrons and library services.

Exceptional Patron Experiences

Polaris helps libraries deliver a clear, consistent experience across physical and digital services.

Patrons can search, discover, and borrow materials through a single online catalog that supports both print and electronic collections without unnecessary redirects or confusion.
Integrated access to digital content allows patrons to move easily from discovery to checkout within the library environment, reinforcing the library as the starting point for all formats. Self-service options such as holds, renewals, and account management are straightforward and easy to use, reducing barriers to access.

Polaris also supports effective patron communication with modern, customizable email notices for holds, overdues, and other updates. These timely, clear messages help patrons stay informed and engaged without adding complexity for staff.

Together, these capabilities create a reliable, easy-to-navigate experience that supports patron independence while reinforcing the library’s role as a trusted, accessible resource.

Polaris also elevates patron communications: with modern email notices powered by LX Starter, libraries can send attractive, customized emails for holds, overdues and more, improving the way you connect with users.

Flexible, Web-Based Staff Access

Polaris brings core staff workflows into the browser, reducing reliance on desktop-installed software and making day-to-day work easier to access and manage.

Staff can handle circulation, cataloging, acquisitions, and patron service tasks using a consistent interface across service points.

This supports practical, real-world scenarios – helping staff assist patrons away from the desk, work in collection areas, or support outreach services without changing tools or returning to a fixed workstation. The result is faster service at the point of need and fewer interruptions during busy periods.

Connected, Future-Ready Platform

Polaris is designed to work within the broader library technology environment, integrating easily with the systems and services libraries rely on every day. Its open architecture supports connections with third-party vendors, digital content providers, self-service solutions, and discovery layers, allowing libraries to extend Polaris without replacing existing investments.

The platform also supports multi-branch and consortium environments with centralized administration and local flexibility. Libraries can manage shared policies at a system level while still accommodating branch-specific or member-specific needs.

Polaris continues to evolve through regular updates shaped by library feedback and real-world use, including enhancements introduced in the most recent release.

This ongoing development ensures the system adapts as services, collections, and community expectations change – so libraries can move forward with confidence, knowing their platform is built to grow with them.