Seeing the library through the patrons’ eyes

The library may offer exceptional collections, programs and services, but engagement often starts with one simple task: helping patrons find what they need.

In this new whitepaper, learn how Rochester Hills Public Library used Vega Discover to create a more intuitive experience for children by organizing exploration around interests, themes, and familiar concepts rather than titles and authors.

“Our goal was to provide a seamless experience across the website, the catalog and notices. No matter how patrons engage, it’s clear they are interacting with the library.”
Derek Brown, IT Director, Rochester Hills Public Library

But the story goes beyond children’s discovery.

The Rochester Hills Public Library experience offers practical insights for any public library looking to strengthen engagement and improve the patron experience. Learn:

  • How visual browsing helps patrons explore collections more naturally
  • Ways to create clearer pathways between collections, programs and services
  • Why a connected patron experience can strengthen participation across the library
  • How user centered design can reduce barriers and encourage deeper engagement

When discovery becomes easier and more intuitive, patrons are better able to connect with collections, programs, services and community resources. Download the whitepaper and explore how a patron focused approach can help create stronger engagement across every stage of the library journey.

Download here