Resources

Case Study: Scaling library operations with confidence – Allen County Public Library

What does it take to transform the library experience for both patrons and staff while managing a major technology modernization project?

In this customer case study, learn how Allen County Public Library (ACPL) partnered with Clarivate to create a more seamless, patron-centered experience across its physical and digital services. Facing the challenge of serving diverse community needs while improving operational efficiency, ACPL implemented a modern suite of solutions, including Polaris ILS, Vega Discover, Vega Mobile, and Vega WebBuilder.

Download the case study to discover how ACPL:

• Improved the patron experience with a more intuitive and connected digital ecosystem

• Enhanced discovery and access to library resources

• Streamlined workflows and reduced administrative burden for staff

• Built engaging websites for both the main library and its world-renowned Genealogy Center

Hear directly from library leadership about the challenges they faced, the outcomes they achieved, and the lessons learned along the way.

Download the case study to explore how ACPL is delivering a more modern, responsive, and patron-focused library experience.